乘客连司机都没见着,却被扣400元车费!哈啰出行:司机套现行为

时间:2019-07-30 来源:www.cmlm.net

We are now booking more vehicles online, but because of the security incidents of Didi Company, there have been many new network car platforms in the rectification period, which has divided up a lot of Didi companies. market share. However, recently, a certain network car platform, that is, Haro travel appeared in the current network car driver set.

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On July 7, the passenger was still worried about the incident. When the incident occurred on July 3, the passenger Mr. Wang made an appointment on the platform of Haro, in July. 5 Sunrise, orders from a certain place to a certain place, two hours later, the driver of the platform took the order, and told him that the long-distance ride needs to pay first, in order to avoid the cancellation of the order of either party, causing some The necessary loss requires Mr. Wang to click on the “Get On the Bus” sign, because Mr. Wang is also the first to use this ride business, not a special understanding, so he did not think much, he followed the driver's advice.

But things didn't go smoothly, because the phone's text message sent a reminder 6 hours after the driver took the order, that is, it has been driving for 6 hours, and the system will complete the order after 10 hours. operating. At this time, Mr. Wang was a little panicked, because there was no time to get to the car, and he didn’t get on the bus at all. How can he complete the order immediately?

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Mr. Wang thought that his own money was estimated to be missing, and he was anxious. He quickly called the customer service. After the customer contacted the driver, he told Mr. Wang that the driver would pick him up. However, after 10 hours, more than 400 pieces of prepaid fare in Mr. Wang’s mobile phone have been deducted, and he has no choice but to contact customer service again.

xx客服人员说,王先生会打电话报警,最后说不能联系司机,司机账户里的钱已经被抢走了。后续工作将移交给相关工作人员进行核实。在核实情况后,这笔款项将退还给王先生。但是,这已经是7月7日了,王先生没有收到任何回复,所以我觉得有点困扰。事实上,超过400件被白白浪费,他们没有被解决,他们也扰乱了旅行的情绪。无论谁遇到这么糟糕的事情,估计他们都不舒服。

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▲乘客甚至没有看到司机,但是扣了400元车费!

目前,这个问题仍然没有结果。至于哈罗方面,它已准备好证据来准备报告。他们有理由怀疑乘客和司机参与兑现,并且有理由怀疑驾驶员目前是否在集合中。然而,这一事件显然不是第一次。它真的是第一个,它不是那么出名吗?所以它很可能是第二个!

小编觉得这是Haro管理层的问题,后来的处理还没有到位。当然,这也与王先生自己点击“已上车”有关,虽然他不明白,但这种行为哈罗德如果合法合法也无法弥补这一损失。但是,这取决于他们随后的磋商,也不会有任何补偿。目前还没有明确的消息。

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事实上,小编并不十分明白为什么会出现这样的兑现事件,因为当我编辑私家车时,我通常需要自己确认一下。这笔钱可以到达司机的账户,但为什么呢?罗的旅行时间将在10小时内自动确认,这笔钱将直接转到对方账户吗?

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▲哈哈旅游:司机套装是

小编不得不怀疑哈罗的机制是否有问题,还是王先生点击了订单的确认?这是不得而知的。那么不知道网民怎么想这件事呢?